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Contact Us2020-08-13T09:09:31-04:00

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Frequently Asked Questions

Frequently asked questions

We’ve put together some commonly asked questions to give you more information about Notaring.

What is Notaring?2020-05-13T18:47:51-04:00

Notaring is a company that offers hassle-free remote online notarization to individuals and businesses at an affordable price.

How does online notarization work?2020-07-22T09:55:55-04:00

Online notarization represents the future of the notary industry. It offers unparalleled convenience, affordability, and security.

Here’s a quick rundown of how it works: Once you press Notarize Now , you’ll be redirected to an interactive booking calendar. There, choose the desired service, a date and time convenient for you, and upload your unsigned document(s) and a piece of government-issued ID. Once the payment is complete, you’ll receive an email confirming the appointment and a Zoom link to the virtual meeting.

During the meeting, the notary will verify your identity using your government-issued photo ID. Once your ID has been verified, your document will be emailed to you to sign electronically using Adobe Sign. You simply sign on your screen using your finger, mouse, or by typing your signature. Afterwards, the notary will notarize the document by applying their signature, seal, and other info. When you’re done, you’ll receive an email with retrieval instructions for your document. You can download it to print out or you can share it electronically, whichever you’d like.

The whole process only takes a few minutes.

Is online notarization legal?2020-08-13T09:02:20-04:00

Yes, it is. As a result of COVID-19, the Law Society of Ontario will interpret the requirement in section 9 of the Commissioners for taking Affidavits Act that “every oath and declaration shall be taken by the deponent in the presence of the commissioner or notary public” as not requiring the lawyer or paralegal to be in the physical presence of the client. Rather, an alternative means of commissioning, such as commissioning via video conference, will be permitted subject to the management of risks associated with this relaxed practice.

As for electronic signatures, they’re legally binding in nearly every industrialized nation and many less developed countries. On the federal level, the use of eSignatures was officially endorsed by the Personal Information Protection and Electronic Documents Act (PIPEDA). On the provincial level, eSignatures have been accepted by law since 1999, as part of the Uniform Electronic Commerce Act (UECA).

Is online notarization safe?2020-08-13T09:02:38-04:00

Notaring takes security seriously. Our online Zoom meetings are encrypted and password protected. In addition, we use Adobe Sign for e-signatures. Adobe Sign meets or exceeds stringent security and legal compliance standards. An audit trail of every transaction is also stored in a secure online repository.

Do you offer in-person services?2020-08-13T09:03:11-04:00

Unfortunately, Notaring only offers remote online notarization. However, if you’re in Ottawa, Canada, and prefer to have your document notarized in person, please contact our parent company, Azzi Law Professional Corporation. They’ll gladly assist you.

How can I manage my appointments?2020-07-22T10:26:05-04:00

Life can be hectic sometimes, which is why Notaring gives you the ability to view, cancel, and reschedule your appointments all in one place. Seven days a week, 24 hours a day. Once you successfully book a notarization appointment, you’ll receive an e-mail with a link to create a customer account. Appointments can only be cancelled or rescheduled 24 hours before the appointment time.

What is your refund policy?2020-08-13T09:03:37-04:00

Within 15 days after the date of your appointment, if for any reason your notarized document isn’t accepted as a result of the service provided by our notary publics, Notaring will refund you the amount paid specifically for the rejected document.

All refunds are subject to final review and examination by Notaring. Notaring reserves the right to request proof that your electronically signed and digitally notarized document was rejected or not accepted by any authority, recipient, or organization.

It’s important to remember that you’re responsible for ensuring the recipient of the document will accept an e-signature and digital notarization before your remote online notary appointment.

What are Notaring’s hours of operation?2020-08-13T09:05:23-04:00

Notaring is operational Monday through Saturday, 9:00 AM to 6:00 PM EST. If you require services outside regular business hours, please contact us by email.

How much does it cost to get a document notarized?2020-09-01T11:36:56-04:00

A single document can be notarized for $20. Each additional seal will cost $15, but most documents only require one. For businesses that have a high volume of documents that require notarization, the first document is $15. Each additional seal will cost $10.

Although wills and powers of attorney can be notarized online, a physical signature, rather than an electronic signature, is still required. As such, the first will or power of attorney can be notarized for $45, including regular return mail in Canada. Each additional will, power of attorney, affidavit of execution, or seal will cost $15.

What types of documents do you notarize?2020-09-01T11:24:13-04:00

Just about every document which needs to be notarized in the paper world can be electronically notarized online. There are a few exceptions. Some provinces, public agencies, and court systems impose additional requirements and limitations for accepting electronically-signed documents, so it’s always important to check with your intended recipient to confirm their specific requirements for accepting electronically signed and notarized documents.

As per current laws in Ontario, we don’t notarize:

  • Certified true copies
  • Separation, divorce or prenuptial agreement

Until the law in Ontario changes, you can notarize these documents in person at Azzi Law Professional Corporation.

Does Notaring use commissioned notary publics?2020-08-13T09:06:59-04:00

Yes. Notaring only uses commissioned Notary Publics from Ontario. All our notaries undergo background screening and training.

What if I do not speak English or French?2020-08-13T09:07:24-04:00

We can notarize a document if you and our notary can communicate directly, in the same language, without third-party involvement, including an interpreter. Note that the document will need to be in English or French.

What if my document requires a witness?2020-08-14T17:33:03-04:00

Many transactions will require more than just a notary and signer. If you’re signing a document that requires a witness, you’ll want to make sure your witnesses are co-located with you during the signing. If they cannot join you, the notary will send them a link to join the Zoom meeting from wherever they are located.

Can you notarize wills or powers of attorney?2020-09-01T12:15:12-04:00

Yes. Although wills and powers of attorney can be notarized online, a physical signature, rather than an electronic signature, is still required.

Here’s a quick rundown of how it works: You’ll print your will or power of attorney, and join a video call with the notary and a second witness (the notary will serve as the first witness), who will both virtually witness you physically sign your document. Then, your notary will print, sign, and notarize a physical copy of the document, and mail it to you. Both your signed copy and the notary’s copy will be held together to form a legally valid document.