Contact Us2023-11-16T03:42:41-05:00

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Frequently asked questions

We’ve put together some commonly asked questions to give you more information about Notaring.

What is Notaring?2020-05-13T18:47:51-04:00

Notaring is a company that offers hassle-free remote online notarization to individuals and businesses at an affordable price.

How does online notarization work?2022-12-05T15:47:42-05:00

Online notarization represents the future of the notary industry. It offers unparalleled convenience, affordability, and security.

Here’s a quick rundown of how it works: Once you press Notarize Now, you’ll be redirected to an interactive booking calendar. There, choose the desired service (i.e., standard or business document), date and time convenient for you, and upload your unsigned document(s) and a piece of government-issued ID. After completing the payment, you’ll receive an email confirming the appointment and a link to join the virtual meeting.

During the meeting, the notary will verify your identity using your government-issued photo ID. Once your ID has been verified, your document will be emailed to you to sign electronically. You simply sign on your screen using your finger, mouse, or by typing your signature. Afterward, the notary will notarize the document by applying their signature, seal, and other info. When you’re done, you’ll receive an email with retrieval instructions for your document. You can download it to print out or you can share it electronically, whichever you’d like. The whole process only takes a few minutes.

How can I certify a true copy?2022-12-05T15:49:02-05:00

Notaring is the first and only online notary platform to certify true copies of digital and paper documents. Our notaries are trained regularly to inspect documents for authenticity. 

Here’s a quick rundown of how it works: Once you press Notarize Now, you’ll be redirected to an interactive booking calendar. There, choose the desired service (i.e., certified true copy), date and time convenient for you, and upload a clear and legible scanned copy of your original document. After completing the payment, you’ll receive an email confirming the appointment and a link to join the virtual meeting. You’ll need to have the original document with you to show the notary.

During the meeting, the notary will compare the original document with the scanned copy before certifying it as a true copy. When completed, you’ll receive an email with the notarized document. You can download it to print out or you can share it electronically, whichever you’d like. The entire process only takes a few minutes. 

As a side note, for the authentication of documents, please contact the appropriate consulate/embassy to verify their requirements. Often, a physical seal and signature are required.

Is online notarization safe?2021-05-22T07:10:38-04:00

Notaring takes security seriously. Our online meetings are encrypted and password protected. In addition, we have partnered with Adobe Sign for e-signatures. Adobe Sign meets or exceeds stringent security and legal compliance standards. An audit trail of every transaction is also stored in a secure online repository.

Is online notarization legal?2022-08-01T16:22:26-04:00

Yes, it is. As of May 12, 2020, under Bill 190, the Ontario Government amended the Notaries Act to establish that a notary public may “exercise his or her powers without being in the person’s physical presence.” 

As for electronic signatures, they’re legally binding in nearly every industrialized nation and many less developed countries. On the federal level, the use of eSignatures was officially endorsed by the Personal Information Protection and Electronic Documents Act (PIPEDA). On the provincial level, eSignatures have been accepted by law since 1999, as part of the Uniform Electronic Commerce Act (UECA).

Do you offer in-person services?2022-08-01T16:22:57-04:00

Unfortunately, Notaring only offers remote online notarization. However, if you’re in Ottawa, Canada, and prefer to have your document notarized in person, please contact our parent company, Azzi Law Professional Corporation. They’ll gladly assist you.

How can I manage my appointments?2024-04-07T11:02:23-04:00

We get it, life’s full of surprises! That’s why at Notaring, we’ve made managing your notarization appointments as easy as pie. Whether you need to view, cancel, or reschedule, you can do it all from one convenient spot, any time of the day, any day of the week.

Once you’ve locked in your notarization appointment, keep an eye out for a welcome email from us. It’ll have a special link to create your customer account where you can manage everything. Just remember, if you need to make any changes, we kindly ask that you do so at least 1 hour before your appointment time. This gives us a chance to accommodate everyone’s needs smoothly.

Life’s unpredictable, but managing your appointments with Notaring? Always simple and stress-free.

What is your refund policy?2024-04-07T11:02:04-04:00

At Notaring, we’re passionate about delivering notarization services that are not only accurate but also incredibly reliable. We know, however, that sometimes things might not go exactly as planned. If you ever face any issues because of our service or technology, we’re on standby to make things right. If your document is rejected due to a mistake on our end, just send us an email within 7 days with all the details and any evidence you might have. We’re committed to resolving the issue, offering you either a full refund or a complimentary re-notarization.

Please keep in mind: if your document is rejected because it was digitally notarized, we’re unable to offer a refund. We recommend ensuring beforehand that the document’s recipient is okay with digital notarizations.

When it comes to managing your appointments, everything is straightforward and at your fingertips through your customer portal. You have the flexibility to cancel or reschedule your appointment at least 1 hour before your appointment time. This policy helps us manage our schedule and serve you better. However, it’s crucial to understand that if you miss your appointment without any prior cancellation or rescheduling within this timeframe, we cannot offer a refund.

For any inquiries or to discuss a refund due to an error on our part, don’t hesitate to reach out. You can email us at with your name and the situation. We aim to address all concerns within 2 business days and will get back to you promptly!

What are Notaring’s hours of operation?2021-07-14T09:14:41-04:00

Notaring is operational Monday through Saturday, 9:00 AM to 8:00 PM EST. If you require services outside regular business hours, please contact us by email.

How much does it cost to get a document notarized?2024-03-25T16:24:50-04:00

A single standard document can be notarized for $20. Each additional document or seal incurs an additional $15 charge. For business documents, the notarization fee for the first document is $25, with each subsequent document or seal priced at $15. We also offer package deals for businesses that require notarization for a high volume of documents.

To certify a true copy of an original document, the fee is $22 per document. Each additional document or seal is subject to a $15 charge. The total cost is determined by the number of documents and pages needing notarization.

What types of documents do you notarize?2022-03-23T15:08:40-04:00

Just about every document which needs to be notarized in the paper world can be electronically notarized online. There are a few exceptions. Some provinces, public agencies, and court systems impose additional requirements and limitations for accepting electronically-signed documents, so it’s always important to check with your intended recipient to confirm their specific requirements for accepting electronically signed and notarized documents.

As per current laws in Ontario, we don’t notarize:

  • Last will and testament
  • Power of attorney
  • Negotiable instruments

Until the law in Ontario changes, you can notarize these documents in person at Azzi Law Professional Corporation.

Does Notaring use commissioned notary publics?2020-08-13T09:06:59-04:00

Yes. Notaring only uses commissioned Notary Publics from Ontario. All our notaries undergo background screening and training.

What if I do not speak English or French?2022-03-23T15:09:39-04:00

We can notarize a document if you and our notary can communicate directly, in the same language, without third-party involvement, including an interpreter.

What if my document requires a witness?2022-11-03T06:07:17-04:00

Many transactions will require more than just a notary and signer. If you’re signing a document that requires a witness, you’ll want to make sure your witnesses are co-located with you during the signing. If they cannot join you, the notary will send them a link to join the virtual meeting from wherever they are located.

What are the acceptable forms of ID?2021-12-18T20:41:24-05:00

Acceptable forms of ID include the following photo IDs if valid and unexpired. Your province may have other allowable IDs or may exclude use of some items on this list, so always check:

  • Driver’s License
  • Enhanced Driver’s License
  • Provincial Photo Identification
  • Permanent Resident Card
  • Canadian Citizenship Card
  • Foreign Passport
  • Military ID
  • Health Card
I’m a business, but can I choose standard document?2024-03-25T15:55:16-04:00

Absolutely! Both businesses and individuals have the flexibility to notarize their documents through either category. However, opting for the “business document” option unlocks exclusive benefits, including SMS reminders, the capability to record meetings, access to premium customer support, and attractive package deals. Plus, you’ll have the option to include up to 35 exhibits and add as many as 25 additional documents per session. And here’s a little something extra to sweeten the deal: after your 10th notarization, the 11th one is on us – absolutely free!